Terms of Service
Last updated: June 21, 2017
Welcome to NOverdose. NOverdose is an independent communication services platform through which users of opioid medications (“Opioid User” or “you”) can send an alert (an “Alert”) to family members, friends and caregivers (collectively, “Friends and Family Responders”) and emergency personnel and health care providers (collectively, “Emergency Responders” and together with Friends and Family Responders, the “Responders” or “you) for known or suspected opioid overdose or dangerously reduced respiration arising from the opioid medication thus enabling the Responders to respond and assist the Opioid Users. The website at www.remitigare.com (the “Site”), the mobile application (the “NOverdose Application”), the software as a service platform (the “NOverdose Platform”) and the various other related features, functions, software, NOverdose Application, websites and networks (together with the Site, the NOverdose Application and the NOverdose Platform, collectively the “NOverdose Services”) are provided and operated, and are being made available to you, your organization (the “Organization”), Opioid Users, Responders and the other users of any of the NOverdose Services (collectively, “Users”) by Remitigate, LLC (“Remitigate”, “us” or “we”). All defined terms used herein shall have the meanings prescribed to these terms in these Terms of Service.
Remitigate is not a healthcare provider or a “911’ emergency medical response service and does not provide medical advice or care, which should be obtained from qualified medical personnel. We do not provide medical advice or clinical direction for your care and treatment. Remitigate will not send any of its personnel to an Opioid User’s location in response to any Alert sent through the NOverdose Application. Neither the NOverdose Application nor the NOverdose Platform can prevent death, bodily or personal injury, or any other harm or damage to an Opioid User. Also, as with any software, the NOverdose Application (including any geo-location services) and the NOverdose Platform are not immune to errors, and for any number of reasons, Responders may not be responsive to an Opioid User’s needs for assistance. Therefore, an Opioid User should not rely solely on the NOverdose Application and the NOverdose Platform in seeking assistance, and remains fully responsible for securing the assistance that he or she needs. REMITIGATE IS NOT LIABLE FOR ANY MEDICAL OR OTHER SITUATION THAT MIGHT OCCUR AS A RESULT OF PROBLEMS WITH THE NOVERDOSE APPLICATION AND/OR THE NOVERDOSE PLATFORM, THE PROMPTNESS, SUFFICIENCY OR ADEQUACY OF THE RESPONDERS, OR ANY OTHER CIRSCUMSTANCE WHICH DELAYS AN OPOIOD USER’S FROM RECEIPT OF ASSISTANCE OF ANY KIND.
These Terms contain an Arbitration provision which will, with limited exception, require you to submit disputes you have against Remitigate to binding and final arbitration. You will only be permitted to pursue claims against Remitigate on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding; and you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.
To access and use the Site, the NOverdose Application, the NOverdose Platform and the other NOverdose Services and to send or respond t